CM
Carrie-Anne Martins

1 reviews | Active since Oct 2017

21 Sept 2018, 12:01

Terrible Service

The absolute worst service imaginable. Complete and utter incompetence. No client service s****s whatsoever. Unintelligible comprehension. I am disgusted and wish I'd read the reviews before using them!!!

0
Replies (2)
DebtSafe
DebtSafe's reply21 Sept 2018, 12:10
Official

Dear Client,

In order for us to assist with your complaint/situation will you please supply us with your full name, ID number and contact number.

Our Quality Assurance Manager will be in contact with you shortly.

Kind Regards,

DebtSafe Team

Best regards,

DebtSafe
DebtSafe's reply21 Sept 2018, 14:03
Official

Good Day Carrie-Anne,

Please accept our sincere apologies for the frustration that you experienced. We take your message very seriously and have escalated the matter to our Quality Assurance Officer - she will be in contact with you soon to further assist.

In the meantime, please be assured that our Quality Assurance Officer is treating your message as a top priority.

We intend to have your concerns resolved within the next 5 business days and trust that we can solve this together with you as promptly as possible.

If you have any further queries, please do not hesitate to contact us by; emailing *** (remember to add your ID number in the subject line) or calling ***

Kind regards

The DebtSafe Team

Best regards,