NM
Nosipho M

1 reviews | Active since Oct 2013

07 Sept 2019, 11:18

Terrible company and service provider

Terrible company. They keep you under debt review against your will. The minute you talk to them they place you under debt review. I suggest that anyone who receives a call from this company not to accept for of you do they will automatically place you under debt review.

0
Replies (1)
DebtSafe
DebtSafe's reply09 Sept 2019, 08:11
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team