1 reviews | Active since Oct 2013
Stay Away!!
Where did all the lies start?? 3 years later and still no court order against my creditors. If you get sued by a creditor, you still have to pay a Lawyer an additional charge on top of your monthly installment which includes fees. So they don't really fight for you, they suggest lawyers who you still have to pay for. I've had numerous "Relationship Managers" who don't communicate with you regarding anything. I actually contacted them today to find out why my "Relationship Manager"doesn't get back to me, with a response that she doesn't work there anymore?? ***?? And when asked to speak to the manager, she was on lunch. And they never get back to you. I have family members that was with Debtsafe, and after they've paid up everything, they are still waiting A YEAR LATER to get of debt counselling. And they never had to pay any lawyers like I have to.
Good Day Werner,
Thank you for informing us about the negative experiences you have encountered with us.
Please accept our sincere apologies for the frustration that you encountered. We take your message very seriously and have escalated the matter to our Quality Assurance Officer - she will be in contact with you soon to further assist.
In the meantime, please be assured that our Quality Assurance Officer is investigating the matter and is treating it as a top priority.
We intend to have this issue resolved within the next 5 business days and trust that we can resolve this together with you as promptly as possible.
If you have any further queries, please do not hesitate to contact us by; emailing *** (remember to add your ID number in the subject line) or calling ***
Kind regards
The DebtSafe Team
Best regards,
Good Day Werner,
Thank you for informing us about the negative experiences you have encountered with us.
Please accept our sincere apologies for the frustration that you encountered. We take your message very seriously and have escalated the matter to our Quality Assurance Officer - she will be in contact with you soon to further assist.
In the meantime, please be assured that our Quality Assurance Officer is investigating the matter and is treating it as a top priority.
We intend to have this issue resolved within the next 5 business days and trust that we can resolve this together with you as promptly as possible.
If you have any further queries, please do not hesitate to contact us by; emailing *** (remember to add your ID number in the subject line) or calling ***
Kind regards
The DebtSafe Team
Best regards,