Shocking service

HAVE YOU GUYS EVEN!!! CHANGED THE DEBIT ORER DATE THAT I REQUESTED TO BE CHANGED SO THAT I ONLY GET DEBITED ON THE FIRST DAY OF EVERY MONTH AS THIS IS NOT SHOWING ONLINE!!!

I MEAN COME ON GUYS I JOINED YOU HOPING THAT I WOULD NOT HAVE TO STRESS BUT YOU ARE MAKING ME STRESS MORE!!!

THIS IS **** SERVICE AND I WOULD LIKE A FORMAL RESPONSE AND PHONE CALL WITH AN APOLOGY FOR THE SERVICE THAT I HAVE RECEIVED OVER THE LAST 4 MONTHS !!!

YOU GUYS NEVER GET BACK TO ME EVEN WHEN I LAY COMPLAINT ON MY PORTAL !!!

SERIOUSLY AND WHY AM STILL ANSWERING TO HIGH CARE AND WHY IS MY DEBT SAFE STILL IN PROGRESS AND NOT BEEN FINALISED BY THE LAWYERS.

I NOW WANT TO SPEAK TO HIGHER MANAGEMENT AND I AM TAKING THIS ONLINE AS YOU NEVER SEEM TO GIVE A **** ABOUT ME AND GET BACK TO ME. DONT SEND ME AN EMAIL ON A SATURDAY SAYING URGENT WHEN YOU COULD HAVE DONE IT DURING THE WEEK AND THEREFORE I CANNOT PHONE YOU!!!!

AND DONT BUT SOME GRAP IN A EMAIL THAT I MIGHT GET MY CAR REPOSSESSED IF I DONT SORT THIS OUT URGENTLY WHEN YOU SENT ME THE EMAIL TODAY TAHT IS YOUR JOB TO ASSIST E AND HELP ME PAY MY DEBTS AND NOT BE IN **** WITH MY CREDITORS WHO ARE ALL NOW PHONING ME.

AND DONT EVEN DARE SEND ME A LETTER OR FORM TO FILL OUT ABOUT THE CREDITORS PHONING ME ASKING ME WHERE THERE CASH IS YOU KNOW ALL OF THEM.

SEEING AS THAT I HAVE NOW GIVEN APPROVAL TO INCREASE MY MONTHLY PAMENT TO R6093.00 WHIH IS 2160 MORE NOW HOW MUCH FASTRE WILL MAY PAYMENTS BE MADE OR HOW MUCH FASTER WILL I BE DEBT FREE.

THIS IS GRAP SERVICE AND SERIOUSLY DONT SAY I TRIED TO CALL YOU ON A SATURDAY MORNING…..

I AM FEED UP TO THE NECK WITH THE SERVICE I HAVE RECEIVED AND I NOW WOULD LIKE TO TALK TO MANAGEMENT !!

AND PLEASE TELL ME HOW YOU HAVE DECREASED MY DEBT PAYMENT BY 60% WHICH IS SHOWN ON YOUR WEBSITE…

I have not received any of the below

Income Rescue Plan – extra protection against retrenchment, death, maternity leave, disability and identity theft.

A dedicated Relationship Manager. - **** service

A free debt assessment. had to do it three times - ???

A personalised budget for your family’s expenses. - never seen this

Up to 60% decrease in your monthly debt repayments. - bull**** i am now paying R6093.00 with is 700 less than what i would be paying if i just payed the creditors myself - work it out for yourself you have decreased my debt by 11% thank you very much for this **** service.

One, consolidated repayment plan.

Legal protection against your creditors. - never had that

Proper cash flow relief. - don’t see this happening.

YOU GUYS HAVE BUT ME IN MORE DEBT AND HAVE NEVER GIVEN ME FINANCIAL RELIF OR PROTECTION OR CARE OF MIND !!!!