1 reviews | Active since Jul 2018
Scary momemts
I dont know if i have made the right decision by joining debtsafe, because some reviews i read how unhappy people are it scares me if maybe i will end up on the same shoes as them, but others are quite very happy with the service, I just hope my debit orders will be stopped before my deduction date because i don't want to end up having nothing at the bank, because banks sometimes takes long to stop the process, I cant be on debt review and pay my creditors at the same time otherwise i'll end up in hospital because of financial depression.
Good day,
Thank you for letting us know about your concerns. We can see on our system that you have recently app**** (6 July 2018) for Debt Review with us - thank you for choosing DebtSafe. Your Relationship Manager will contact you today (10 July 2018) to take you through the process, including how to arrange your debit orders.
Just some clarity on your debit orders. In order to prevent money grabbing by your creditors, we advise all our clients to:
1. Open a new bank account (at a bank with whom you have no previous dealings with),
2. Cancel all your current debit orders and inform the standing debit orders that should go off from your new bank account about your updated banking details.
3. Advise your employer about your new bank account for your salary to be deposited into.
This is the standard process our new clients go through to ensure that their money stays safe.
Please know that we always strive to do our best for our clients, but if you come across any concerns you are more than welcome to email our Quality Assurance Officer at *** (just remember to include your ID number in the subject line).
We wish you the best on your journey to becoming debt free. Know that you have made the right choice in choosing DebtSafe as your partner.
Kind regards
The DebtSafe Team
Best regards,
Good day,
Thank you for letting us know about your concerns. We can see on our system that you have recently app**** (6 July 2018) for Debt Review with us - thank you for choosing DebtSafe. Your Relationship Manager will contact you today (10 July 2018) to take you through the process, including how to arrange your debit orders.
Just some clarity on your debit orders. In order to prevent money grabbing by your creditors, we advise all our clients to:
1. Open a new bank account (at a bank with whom you have no previous dealings with),
2. Cancel all your current debit orders and inform the standing debit orders that should go off from your new bank account about your updated banking details.
3. Advise your employer about your new bank account for your salary to be deposited into.
This is the standard process our new clients go through to ensure that their money stays safe.
Please know that we always strive to do our best for our clients, but if you come across any concerns you are more than welcome to email our Quality Assurance Officer at *** (just remember to include your ID number in the subject line).
We wish you the best on your journey to becoming debt free. Know that you have made the right choice in choosing DebtSafe as your partner.
Kind regards
The DebtSafe Team
Best regards,