kS
kim S

1 reviews | Active since May 2017

13 Jul 2020, 10:00

repayments of accounts

did not pay accounts and now im struggling to get a hold of Mellisa my relationship manager as she is not responding to emails and the number is not working.

0
Replies (1)
DebtSafe
DebtSafe's reply13 Jul 2020, 11:03
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team