TM
Thabile M
1 reviews | Active since Mar 2023
17 Mar 2023, 15:13
Poor poor service
They have poor after care service , I am now debt free and want to clear my name of the debt review status and I can't Even get a clearance certificate..they don't answer emails nor tickets logged nor phone calls ..This is actually delaying one's life .
Helpful (0)
Replies (3)0
Replies (3)
DebtSafe's replyOfficial
17 Mar 2023, 15:40Dear Thabile,
We regret to hear about your experience and the frustration caused. And, we appreciate that you have brought this under our attention. Our Client Care Department would like to confidentially handle the matter for you soonest.
Our consultant will contact you shortly.
Alternatively, you are more than welcome to send us your request via email to: ***
Kind Regards,The DebtSafe Team
We regret to hear about your experience and the frustration caused. And, we appreciate that you have brought this under our attention. Our Client Care Department would like to confidentially handle the matter for you soonest.
Our consultant will contact you shortly.
Alternatively, you are more than welcome to send us your request via email to: ***
Kind Regards,The DebtSafe Team
DebtSafe's reply17 Mar 2023, 15:40
Official
Dear Thabile,
We regret to hear about your experience and the frustration caused. And, we appreciate that you have brought this under our attention. Our Client Care Department would like to confidentially handle the matter for you soonest.
Our consultant will contact you shortly.
Alternatively, you are more than welcome to send us your request via email to: ***
Kind Regards,The DebtSafe Team
We regret to hear about your experience and the frustration caused. And, we appreciate that you have brought this under our attention. Our Client Care Department would like to confidentially handle the matter for you soonest.
Our consultant will contact you shortly.
Alternatively, you are more than welcome to send us your request via email to: ***
Kind Regards,The DebtSafe Team
TM
Thabile M's updateReviewer Update
23 Mar 2023, 12:17Hi ,
Thank you , I was assisted very speedily after this , I got my clearance certificate , thanks to Pearl Segabutla for reassuring me and walking me through the process and Jaundre for the quick response. Its unfortunate that I had to write this to get assistance . Please work on your aftercare operations .
Thank you , I was assisted very speedily after this , I got my clearance certificate , thanks to Pearl Segabutla for reassuring me and walking me through the process and Jaundre for the quick response. Its unfortunate that I had to write this to get assistance . Please work on your aftercare operations .
TM
Thabile M's update23 Mar 2023, 12:17
Reviewer Update
Hi ,
Thank you , I was assisted very speedily after this , I got my clearance certificate , thanks to Pearl Segabutla for reassuring me and walking me through the process and Jaundre for the quick response. Its unfortunate that I had to write this to get assistance . Please work on your aftercare operations .
Thank you , I was assisted very speedily after this , I got my clearance certificate , thanks to Pearl Segabutla for reassuring me and walking me through the process and Jaundre for the quick response. Its unfortunate that I had to write this to get assistance . Please work on your aftercare operations .
DebtSafe's replyOfficial
23 Mar 2023, 12:36Good day.
Thank you very much for your response and feedback .
Its noted and much appreciated.
Kind regards
Thank you very much for your response and feedback .
Its noted and much appreciated.
Kind regards
DebtSafe's reply23 Mar 2023, 12:36
Official
Good day.
Thank you very much for your response and feedback .
Its noted and much appreciated.
Kind regards
Thank you very much for your response and feedback .
Its noted and much appreciated.
Kind regards