JH
Jacqueline H

1 reviews | Active since Nov 2018

29 Nov 2018, 08:58

Pathetic service and Customer satisfaction

Most *********** Debt Counselors in SA not taking any responsibility. Pathetic service to say the least!!

0
Replies (1)
DebtSafe
DebtSafe's reply29 Nov 2018, 09:29
Official
Good Day,

Thank you for informing us about this issue.

Please accept our sincere apologies for the frustration that you experienced. We take your message very seriously and would like to escalate the matter to our Quality Assurance Officer. Please be so kind as to email your name, ID number and concern to *** (please include your ID number in the subject line). 

In the meantime, please be assured that our Quality Assurance Officer will investigate the matter for you once she receives your email, and will treat your concerns as a top priority.

Kind regards

The DebtSafe Team