CN
Chanice N

1 reviews | Active since May 2016

07 Jan 2021, 12:13

PAID UP LETTER

I send debtsafe a paid up letter however according to them the account number does not agree. I believe that they received the information from the creditor and now they want to make it my problem and I should contact African Bank

0
Replies (1)
DebtSafe
DebtSafe's reply08 Jan 2021, 10:40
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team