kB
kevin B
1 reviews | Active since Apr 2013
27 May 2019, 12:46
Not receiving any assistance
I must say I'm so saden to receive this type of service. When I took this out I never knew how big thing this is I went on line to ask if my portfolio manager could call me but no one really cares to call me back. I'm receiving calls from rcs macro saying they not received any payment.. All I need is when I ask for assistance someone to be able to help me.
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Replies (1)
DebtSafe's replyOfficial
27 May 2019, 12:54Good day,
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Or send a email to - *** for assistance.
Kind Regards,
The DebtSafe Team
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Or send a email to - *** for assistance.
Kind Regards,
The DebtSafe Team
DebtSafe's reply27 May 2019, 12:54
Official
Good day,
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Or send a email to - *** for assistance.
Kind Regards,
The DebtSafe Team
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Or send a email to - *** for assistance.
Kind Regards,
The DebtSafe Team