LM
Lungile M
1 reviews | Active since Nov 2018
07 Nov 2018, 08:17
Not happy with debtsafe
I have a problem getting my clearance certificate. Sent all the letters to my relationship manager and that was July still no reply. Her name is Marinda . I can’t apply for anything the status says I’m still under Debtreview. Where else I have completed all the necessary things.
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Replies (2)0
Replies (2)
DebtSafe's replyOfficial
07 Nov 2018, 14:56Good Day,
Thank you for informing us about this issue.
Please accept our sincere apologies for the frustration that you experienced. We take your message very seriously and would like to escalate the matter to our Quality Assurance Officer. Please be so kind as to email your name, ID number and concern to *** (please include your ID number in the subject line).
In the meantime, please be assured that our Quality Assurance Officer will investigate the matter for you once she receives your email, and will treat your concerns as a top priority.
Kind regards
The DebtSafe Team
Thank you for informing us about this issue.
Please accept our sincere apologies for the frustration that you experienced. We take your message very seriously and would like to escalate the matter to our Quality Assurance Officer. Please be so kind as to email your name, ID number and concern to *** (please include your ID number in the subject line).
In the meantime, please be assured that our Quality Assurance Officer will investigate the matter for you once she receives your email, and will treat your concerns as a top priority.
Kind regards
The DebtSafe Team
Best regards,
DebtSafe's reply07 Nov 2018, 14:56
Official
Good Day,
Thank you for informing us about this issue.
Please accept our sincere apologies for the frustration that you experienced. We take your message very seriously and would like to escalate the matter to our Quality Assurance Officer. Please be so kind as to email your name, ID number and concern to *** (please include your ID number in the subject line).
In the meantime, please be assured that our Quality Assurance Officer will investigate the matter for you once she receives your email, and will treat your concerns as a top priority.
Kind regards
The DebtSafe Team
Thank you for informing us about this issue.
Please accept our sincere apologies for the frustration that you experienced. We take your message very seriously and would like to escalate the matter to our Quality Assurance Officer. Please be so kind as to email your name, ID number and concern to *** (please include your ID number in the subject line).
In the meantime, please be assured that our Quality Assurance Officer will investigate the matter for you once she receives your email, and will treat your concerns as a top priority.
Kind regards
The DebtSafe Team
Best regards,
LM
Lungile M's updateReviewer Update
07 Nov 2018, 15:13Thank you for attending to my matter so quickly, my relationship manager contacted me today.
LM
Lungile M's update07 Nov 2018, 15:13
Reviewer Update
Thank you for attending to my matter so quickly, my relationship manager contacted me today.