1 reviews | Active since Sept 2017
NO RESPONSE VIA MAILS OR CALLS
The only way to get a response from them is to resort to Hello Peter. Trying to get hold of someone at DEBTSAFE is almost impossible. One can send mail after mail make call after call and ask for a call back time and time again but one is ignored. Yet post here and you are guaranteed of a reply. Deductions by their Distribution AGENTS are not correctly reflected on your MISSION CONTROL DASHBOARD and when one asks for a statement of FULL account it is never attended to. Plus one is forever being PUT IN THE CARE of a different person.
Good Day,
Thank you for informing us about this issue.
Please accept our sincere apologies for the frustration that you experienced. We take your message very seriously and would like to escalate the matter to our Quality Assurance Officer. Please be so kind as to email your name, ID number and concern to *** (please include your ID number in the subject line).
In the meantime, please be assured that our Quality Assurance Officer will investigate the matter for you once she receives your email, and will treat your concerns as a top priority.
Kind regards
The DebtSafe Team
Good Day,
Thank you for informing us about this issue.
Please accept our sincere apologies for the frustration that you experienced. We take your message very seriously and would like to escalate the matter to our Quality Assurance Officer. Please be so kind as to email your name, ID number and concern to *** (please include your ID number in the subject line).
In the meantime, please be assured that our Quality Assurance Officer will investigate the matter for you once she receives your email, and will treat your concerns as a top priority.
Kind regards
The DebtSafe Team