RL
RG L
1 reviews | Active since Aug 2012
15 Oct 2025, 16:04
NO FEEDBACK
It seems like this is the only way Debtsafe assist. I await a call from Pearl Segabutla regarding the clearance certificate.
Helpful (0)
Replies (14)0
Replies (14)RL
RG L's updateReviewer Update
15 Oct 2025, 16:40After speaking with Xolani now, he politely cuts me off. Did not want to put me through to Pearl, said she had already gone home. When asked to speak to her superior, he cut me off
RL
RG L's update15 Oct 2025, 16:40
Reviewer Update
After speaking with Xolani now, he politely cuts me off. Did not want to put me through to Pearl, said she had already gone home. When asked to speak to her superior, he cut me off
RL
RG L's updateReviewer Update
15 Oct 2025, 16:46Spoke to ZODWA now, he also cut me off asking to speak with Pearl or her superior
RL
RG L's update15 Oct 2025, 16:46
Reviewer Update
Spoke to ZODWA now, he also cut me off asking to speak with Pearl or her superior
RL
RG L's updateReviewer Update
15 Oct 2025, 16:49if I have no feedback by COB 17 October 2025, I will be approaching the NDMA, DCASA and NCR
RL
RG L's update15 Oct 2025, 16:49
Reviewer Update
if I have no feedback by COB 17 October 2025, I will be approaching the NDMA, DCASA and NCR
DebtSafe's replyOfficial
16 Oct 2025, 11:46Good day Mr Luiz.
We thank you for your review.
I see that the relevant consultant has contacted you in this regard.
Please do contact the office should you have any further queries.
Kind regards.
We thank you for your review.
I see that the relevant consultant has contacted you in this regard.
Please do contact the office should you have any further queries.
Kind regards.
DebtSafe's reply16 Oct 2025, 11:46
Official
Good day Mr Luiz.
We thank you for your review.
I see that the relevant consultant has contacted you in this regard.
Please do contact the office should you have any further queries.
Kind regards.
We thank you for your review.
I see that the relevant consultant has contacted you in this regard.
Please do contact the office should you have any further queries.
Kind regards.
RL
RG L's updateReviewer Update
17 Oct 2025, 17:01Yes, but now we have a further issue in the next department - CLEARANCE
It seems like Pearl has not given Margareth ALL the correct information regarding the clearance, so we have a further issue and a further delay.
Lets see how long this takes to be resolved.
It seems like Pearl has not given Margareth ALL the correct information regarding the clearance, so we have a further issue and a further delay.
Lets see how long this takes to be resolved.
RL
RG L's update17 Oct 2025, 17:01
Reviewer Update
Yes, but now we have a further issue in the next department - CLEARANCE
It seems like Pearl has not given Margareth ALL the correct information regarding the clearance, so we have a further issue and a further delay.
Lets see how long this takes to be resolved.
It seems like Pearl has not given Margareth ALL the correct information regarding the clearance, so we have a further issue and a further delay.
Lets see how long this takes to be resolved.
DebtSafe's replyOfficial
20 Oct 2025, 11:31Good Mr Luiz.
Unfortunately your message was after hours.
I have noted your review, conveyed the message and we will check the matter and get back to you .
Kind regards.
Unfortunately your message was after hours.
I have noted your review, conveyed the message and we will check the matter and get back to you .
Kind regards.
DebtSafe's reply20 Oct 2025, 11:31
Official
Good Mr Luiz.
Unfortunately your message was after hours.
I have noted your review, conveyed the message and we will check the matter and get back to you .
Kind regards.
Unfortunately your message was after hours.
I have noted your review, conveyed the message and we will check the matter and get back to you .
Kind regards.
RL
RG L's updateReviewer Update
21 Oct 2025, 09:22STILL NO ASSISTANCE - JUST DELAYS ON END
EVEN THE SUPERVISOR CANT DO A PROPER JOB - KENNY/KENSY
NCR WILL NOW BE APPROACHED FOR ASISSTANCE
EVEN THE SUPERVISOR CANT DO A PROPER JOB - KENNY/KENSY
NCR WILL NOW BE APPROACHED FOR ASISSTANCE
RL
RG L's update21 Oct 2025, 09:22
Reviewer Update
STILL NO ASSISTANCE - JUST DELAYS ON END
EVEN THE SUPERVISOR CANT DO A PROPER JOB - KENNY/KENSY
NCR WILL NOW BE APPROACHED FOR ASISSTANCE
EVEN THE SUPERVISOR CANT DO A PROPER JOB - KENNY/KENSY
NCR WILL NOW BE APPROACHED FOR ASISSTANCE
DebtSafe's replyOfficial
21 Oct 2025, 09:32Good day Mr Luiz.
I see on our system our consultant is busy communicating with you and assisting on this matter.
Please be on the lookout for communication from our consultant as we can not provide full details on this platform.
Kind regards.
I see on our system our consultant is busy communicating with you and assisting on this matter.
Please be on the lookout for communication from our consultant as we can not provide full details on this platform.
Kind regards.
DebtSafe's reply21 Oct 2025, 09:32
Official
Good day Mr Luiz.
I see on our system our consultant is busy communicating with you and assisting on this matter.
Please be on the lookout for communication from our consultant as we can not provide full details on this platform.
Kind regards.
I see on our system our consultant is busy communicating with you and assisting on this matter.
Please be on the lookout for communication from our consultant as we can not provide full details on this platform.
Kind regards.
RL
RG L's updateReviewer Update
21 Oct 2025, 09:35NOT TRUE
RL
RG L's update21 Oct 2025, 09:35
Reviewer Update
NOT TRUE
RL
RG L's updateReviewer Update
22 Oct 2025, 15:18SO NOW WE ADD A NEW NAME TO THE LIST WHO IS SUPPOSED TO BE PROVIDING FEEDBACK - WELCOME JIXIE
THE INITIAL ISSUE STILL PERSISTS.
IM WAITING FOR FURTHER FEEDBACK
THE INITIAL ISSUE STILL PERSISTS.
IM WAITING FOR FURTHER FEEDBACK
RL
RG L's update22 Oct 2025, 15:18
Reviewer Update
SO NOW WE ADD A NEW NAME TO THE LIST WHO IS SUPPOSED TO BE PROVIDING FEEDBACK - WELCOME JIXIE
THE INITIAL ISSUE STILL PERSISTS.
IM WAITING FOR FURTHER FEEDBACK
THE INITIAL ISSUE STILL PERSISTS.
IM WAITING FOR FURTHER FEEDBACK
DebtSafe's replyOfficial
22 Oct 2025, 16:39Good day Mr Luiz. As stated yesterday- not all details and feedback can be provided on this platform.
We are busy with your request. Unfortunately with some queries it does take a bit longer as they are more complicated
Please be patient and allow ample time to receive feedback and correspondence.
Thank you .
Debtsafe.
We are busy with your request. Unfortunately with some queries it does take a bit longer as they are more complicated
Please be patient and allow ample time to receive feedback and correspondence.
Thank you .
Debtsafe.
DebtSafe's reply22 Oct 2025, 16:39
Official
Good day Mr Luiz. As stated yesterday- not all details and feedback can be provided on this platform.
We are busy with your request. Unfortunately with some queries it does take a bit longer as they are more complicated
Please be patient and allow ample time to receive feedback and correspondence.
Thank you .
Debtsafe.
We are busy with your request. Unfortunately with some queries it does take a bit longer as they are more complicated
Please be patient and allow ample time to receive feedback and correspondence.
Thank you .
Debtsafe.
RL
RG L's updateReviewer Update
22 Oct 2025, 16:46THERE WOULDNT BE AN ISSUE IF PEOPLE COMMUNICATED TIMEOUSLY AND IF THEY DID THEIR JOB PROPERLY IN THE BEGINNING, DEBTSAFE MADE THIS MATTER COMPLICATED FOR NOTHING
RL
RG L's update22 Oct 2025, 16:46
Reviewer Update
THERE WOULDNT BE AN ISSUE IF PEOPLE COMMUNICATED TIMEOUSLY AND IF THEY DID THEIR JOB PROPERLY IN THE BEGINNING, DEBTSAFE MADE THIS MATTER COMPLICATED FOR NOTHING
RL
RG L's updateReviewer Update
31 Oct 2025, 15:03Today is day 14 after handing in ALL my paid up letters, they were sent to Pearl then Margareth then JIbsy, now we have added 2 new colleagues to the picture, welcome Heidi Bekker and Landri Kruger. Funny thing is we are not any closer to receiving the clearance certificate.
Simply because Debtsafe did a joint application for us and recorded the wrong marriage info.
Simply because Debtsafe did a joint application for us and recorded the wrong marriage info.
RL
RG L's update31 Oct 2025, 15:03
Reviewer Update
Today is day 14 after handing in ALL my paid up letters, they were sent to Pearl then Margareth then JIbsy, now we have added 2 new colleagues to the picture, welcome Heidi Bekker and Landri Kruger. Funny thing is we are not any closer to receiving the clearance certificate.
Simply because Debtsafe did a joint application for us and recorded the wrong marriage info.
Simply because Debtsafe did a joint application for us and recorded the wrong marriage info.
RL
RG L's updateReviewer Update
04 Nov 2025, 10:31I am still no closer to obtaining my clearance certificate.
no calls, no further emails.
NCR in the waiting.
no calls, no further emails.
NCR in the waiting.
RL
RG L's update04 Nov 2025, 10:31
Reviewer Update
I am still no closer to obtaining my clearance certificate.
no calls, no further emails.
NCR in the waiting.
no calls, no further emails.
NCR in the waiting.