JF
Janene F
1 reviews | Active since Oct 2014
03 Apr 2019, 12:26
Never again- No assistance company!
Good morning I was on debt counselling few years back and changed to a different company in 2014. The company I was registered at was Debt safe for about 5 minutes, but decided to pay my creditors on my own. I was done last year, without the help of DebtSafe. All I want is to be unflagged off debt review in order to get my credit resorted and my credit rating up. I have emailed everyone dozens of times, but no one seem to be able to assist. For me personally, debt counselling did not work, or atleast this company for me was not the right fit. I just need assistance thats all.
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DebtSafe's replyOfficial
03 Apr 2019, 12:45Good day,
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Or visit - https://www.debtsafe.co.za/query-resolution/ for assistance.
Kind Regards,
The DebtSafe Team
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Or visit - https://www.debtsafe.co.za/query-resolution/ for assistance.
Kind Regards,
The DebtSafe Team
DebtSafe's reply03 Apr 2019, 12:45
Official
Good day,
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Or visit - https://www.debtsafe.co.za/query-resolution/ for assistance.
Kind Regards,
The DebtSafe Team
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".
Or visit - https://www.debtsafe.co.za/query-resolution/ for assistance.
Kind Regards,
The DebtSafe Team