Negligence

Good day

Im not very happy and the process have not even started.

I was called by selaelo and he advised me that even though the homeloan is included and I can prove that I can can afford only a home loan I will be issued a clearance certificate.

Nicola sent an email introducing herself as the relationship manager but I was called by liezl.

As per my call with liezl dated 07/06, she advised me that I was mis-informed and that I will be on debt review until all my debt is paid up that includes my homeloan, so that means that I will be on this programme for over 20yrs.

I want to enter into this programme voluntary as ive never missed a payment and im not in arrears never have been in arrears.

I need clarity alternatively I do not want to enter into something where im being mis-informed, Sealelo told me fees are included but did not inform me that for the 1st 2 months that my creditors wouldnt be. Why would anyone allow someone to enter into something and not pay creiditors for 2 months never missed a payment and now will fall behind. I need a senior to call me alternatively I want to cancel this process before I even enter into it, and as a bank employee I will ask my bank to assist me into a review to assist me. I cannot trust people who have mis-informed me about this process. I am currently 5 months pregnant and I do not need added stress, ive managed for a long time even being unemployed 2yrs ago ive never missed any payments.

I need urgent feedback as stress on me will put stress on my baby, and if I cancel now I do not want any fees charged to me for negligence from debt safe for providing incorrect information. Negotiations has not been done as yet, no court order nothing. So please someone senior call me. Urgently