My experience with Debtsafe was better...

I've been with Debtsafe since 2011 and I can only say that their service has definitely improved with each year. It was a struggle in the beginning trying to get information, and dealing with different relationship managers along the way. But it finally seems to have sorted itself out. It looks as though there's a great online presence now, there are lots of useful tools that you can make use of to track your budget and just generally great tips to use to learn how to use your money wiser. I am obsessed with the online consumer portal, which now enables me to keep track whenever I need to, on my payments progress... agreements with creditors, etc. and it just feels better to know what's going on with your debt review process now... There have been some bumps along the way but with the help of my counselor we've managed to sort everything out. I had at least 7 overdue and outstanding accounts when I started out, and I'm down to 2. Soon I'll be able to breathe a sigh of relief, thanks to your help!