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1 reviews | Active since May 2017

26 Mar 2020, 11:02

Ms

I trusted that Debtsafe was going to assist me .I wanted them to protect me as I need them to reduce my monthly debts installment and now I can't sleep . I have reported the matter that one of the company I borrowed money from was calling me night and day .Didn't get an answer from them . Debtsafe wants to take me to court .

0
Replies (1)
DebtSafe
DebtSafe's reply26 Mar 2020, 11:13
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team