mS
mamokete S
1 reviews | Active since Jan 2012
03 May 2023, 11:05
Jaundre Niewenhuizen is ignoring me
Jaundre Niewenhuizen is not responding to me I sent all my paid up letters and waiting for a clearance no acknowledgement of my emails or ETA on when will this be resolved
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Replies (3)0
Replies (3)
DebtSafe's replyOfficial
03 May 2023, 12:14Dear Mamokete,
We regret to hear about your experience and the frustration caused. And, we appreciate that you have brought this under our attention. Our Client Care Department would like to confidentially handle the matter for you soonest.
In an effort to improve our service and to connect you to your allocated Relationship Manager directly, please log onto the MyDebtSafe Client Portal. Hereby the instructions to request a call back or to escalate your issue on MyDebtSafe:
Step *: Navigate to www.mydebtsafe.co.zaStep *: Login with your username and password.Step *: Navigate to "My Relationship Manager" in the top menu bar.Step *: On the left select “Create” to create a query.Step *: Fill in the fields, click "Send".
Alternatively, you are more than welcome to send us your request via email to: ***
Kind Regards,The DebtSafe Team
We regret to hear about your experience and the frustration caused. And, we appreciate that you have brought this under our attention. Our Client Care Department would like to confidentially handle the matter for you soonest.
In an effort to improve our service and to connect you to your allocated Relationship Manager directly, please log onto the MyDebtSafe Client Portal. Hereby the instructions to request a call back or to escalate your issue on MyDebtSafe:
Step *: Navigate to www.mydebtsafe.co.zaStep *: Login with your username and password.Step *: Navigate to "My Relationship Manager" in the top menu bar.Step *: On the left select “Create” to create a query.Step *: Fill in the fields, click "Send".
Alternatively, you are more than welcome to send us your request via email to: ***
Kind Regards,The DebtSafe Team
DebtSafe's reply03 May 2023, 12:14
Official
Dear Mamokete,
We regret to hear about your experience and the frustration caused. And, we appreciate that you have brought this under our attention. Our Client Care Department would like to confidentially handle the matter for you soonest.
In an effort to improve our service and to connect you to your allocated Relationship Manager directly, please log onto the MyDebtSafe Client Portal. Hereby the instructions to request a call back or to escalate your issue on MyDebtSafe:
Step *: Navigate to www.mydebtsafe.co.zaStep *: Login with your username and password.Step *: Navigate to "My Relationship Manager" in the top menu bar.Step *: On the left select “Create” to create a query.Step *: Fill in the fields, click "Send".
Alternatively, you are more than welcome to send us your request via email to: ***
Kind Regards,The DebtSafe Team
We regret to hear about your experience and the frustration caused. And, we appreciate that you have brought this under our attention. Our Client Care Department would like to confidentially handle the matter for you soonest.
In an effort to improve our service and to connect you to your allocated Relationship Manager directly, please log onto the MyDebtSafe Client Portal. Hereby the instructions to request a call back or to escalate your issue on MyDebtSafe:
Step *: Navigate to www.mydebtsafe.co.zaStep *: Login with your username and password.Step *: Navigate to "My Relationship Manager" in the top menu bar.Step *: On the left select “Create” to create a query.Step *: Fill in the fields, click "Send".
Alternatively, you are more than welcome to send us your request via email to: ***
Kind Regards,The DebtSafe Team
mS
mamokete S's updateReviewer Update
03 May 2023, 21:33STOP SENDING ME AUTO RESPONSES AND PICK UP THE PHONE AND CALL ME!!!!!!!!!!! Registration Failed: Incorrect details supp****, you must be an active client to register, please contact your Entity for assistance. Jaundre Niewenhuizen is ignoring me I need acknowledgement that all paid up letters are received and when will my clearance letter be issued I need dates
mS
mamokete S's update03 May 2023, 21:33
Reviewer Update
STOP SENDING ME AUTO RESPONSES AND PICK UP THE PHONE AND CALL ME!!!!!!!!!!! Registration Failed: Incorrect details supp****, you must be an active client to register, please contact your Entity for assistance. Jaundre Niewenhuizen is ignoring me I need acknowledgement that all paid up letters are received and when will my clearance letter be issued I need dates
DebtSafe's replyOfficial
08 May 2023, 11:27Good day .
We have noticed that your form 19 was sent to you .
Kind regards.
We have noticed that your form 19 was sent to you .
Kind regards.
DebtSafe's reply08 May 2023, 11:27
Official
Good day .
We have noticed that your form 19 was sent to you .
Kind regards.
We have noticed that your form 19 was sent to you .
Kind regards.