1 reviews | Active since Sept 2016

15 Apr 2019, 16:04

IT ONLY TOOK A YEAR

Like many people in the overburdened south africa , I am also stuck between the hard place. the bank and what to do. Before a year ago, i have never missed on any payments, nor was i behind on any installments for any of my loans, BUT like many south africans my wife lost her fixed income and the writing was on the wall.

We approached debtsafe, who was full of promises about how they can restructure my debt, and how it would affect my new business, But Sadly After a year, i have grown behind on bank payments and debt to the degree where i am now forced to take my chances in a dangerous game of hit and run. I am really disappointed with Debtsafe. IF you cannon help someone . then say so. Not feed a full year on the almost R 3000 a month's fees then throw them to the wolves (fnb and standardbank)

What has SA come to?

0
Replies (1)
DebtSafe
DebtSafe's reply15 Apr 2019, 16:18
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step 1: Navigate to www.mydebtsafe.co.za
Step 2: Login with your username and password.
Step 3: Navigate to "My Relationship Manager" in the top menu bar.
Step 4: On the left select “Create” to create a query.
Step 5: Fill in the fields, click "Send".

Or visit - https://www.debtsafe.co.za/query-resolution/ for assistance.
 
Kind Regards,
The DebtSafe Team

Best regards,