1 reviews | Active since Jan 2023
Frustrated and fed up
I wish I thought of looking up this company before on Hellopeter. I joined DebtSafe in October 2020 and have paid my monthly instalments to them every month without delay. For two years I have had no issues. Suddenly since last year, I have been receiving phone calls, sms's and emails from different attorneys. I had several products with FNB that was included in my DebtSafe application. Now, two years later, attorneys are harassing me for outstanding debt. The more I tell them to contact DebtSafe, the more I get harassed. I am sure they are having the same trouble getting through to DebtSafe. No matter how many times you phone or email, no one ever gets back to you. If they do decide to answer a mail, it is always "we are busy sorting this out for you", but more than that, no response. I have sent a mail to National Credit Regulator authorities as well asking them for assistance but never got any feedback. I am at a loss and don't know what to do.
