JG
Johann G

1 reviews | Active since Sept 2012

06 May 2024, 11:55

Exemplary service - Monique Lloyd - Payment Consultant - Debtsafe.

Herewith my experience with Debtsafe. I have been with them for a number of years and things have been running like clockwork. I was recently referred for cancer tests at a facility 300 km's from home. This entails extensive traveling, co-payments to specialists as well as accommodation for my wife while I'm in hospital. I had to make arrangements with Debtsafe to defer payments as the additional expenses is unaffordable should I have to continue paying my dues to Debtsafe. I was contacted by Monique Lloyd, Payments Consultant at Debtsafe. She went out of her way to facilitate my application for reduced payments. It was granted. She furthermore ensured that distribution of available funds was firstly app**** to keep my insurance policy, that has critical benefit and death cover, up to date. When one is faced with a serious medical condition it is overwhelming and the last thing one needs is to battle with financial matters. Monique, thank your help, your many emails to keep me updated and your compassion towards me and my situation. It is not often one gets to praise exemplary service. Monique deserves every accolade, and I am blessed to have her handling my payment arrangements. Thank you Monique, from me and my family. God bless you.

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Replies (1)
DebtSafe
DebtSafe's reply06 May 2024, 13:06
Official
Good day Johann

Thank you kindly for your lovely comments and positive feedback.

We sure have a great team and we shall share your message with these mentioned team members as well as with the rest of our team as encouragement to keep on doing what we do best!

**Don't hesitate to continue to contact us whenever you require our assistance.

Kind regards,
The DebtSafe Team.