1 reviews | Active since Dec 2016
****ed up communication
<p>i am really ****ed at the service i recieved ,, i went under debt review but later decided to settle all my accounts ,, when i asked the 1st time to remove my name from debt review i was told that one of my accounts is not settled and that it needs to be done 1st </p> <p> </p> <p>so i paid the account now when i asked for the letter confirming that my name is cleared now theres is added fees ,, </p> <p> </p> <p>in the 1st place no one told me about this ,, its just **** ,, i am going to take this further </p> <p> </p> <p>debt safe is a company full of ****** ,, </p>
Kindly be advised that you app**** for debt review on the 25th of November 2016.
Your first payment was due December 2016, the payment was recovered.
Your second payment was due January 2017, no payment.
On the 19th of January 2017 we received a signed cancellation letter from you to suspend our services as you will no longer need our assistance and was offered assistance at work to settle your debt.
Please take note that the following important information is on the cancellation letter.
It clearly confirms that once a 17.2 has been issued the debt review flag/listing will not be removed from your name and you will be liable to pay a cancellation fee.
You will be liable to pay the cancellation fee in order for us to issue you with a Clearance Certificate.
I trust you will find it in order.
Kind regards,
Heidi Bekker
Quality Assurance & Compliance Officer
Best regards,
Kindly be advised that you app**** for debt review on the 25th of November 2016.
Your first payment was due December 2016, the payment was recovered.
Your second payment was due January 2017, no payment.
On the 19th of January 2017 we received a signed cancellation letter from you to suspend our services as you will no longer need our assistance and was offered assistance at work to settle your debt.
Please take note that the following important information is on the cancellation letter.
It clearly confirms that once a 17.2 has been issued the debt review flag/listing will not be removed from your name and you will be liable to pay a cancellation fee.
You will be liable to pay the cancellation fee in order for us to issue you with a Clearance Certificate.
I trust you will find it in order.
Kind regards,
Heidi Bekker
Quality Assurance & Compliance Officer
Best regards,