MI
Masnoena I

1 reviews | Active since Jan 2019

02 Dec 2019, 15:20

Dedtsafe

The Slogan that they portray is nothing to what one experience. As long as you pay them your monthly installments they Ok and Happy with you. When you get retrenched things drastically changes and that is the first sentence they have on their cover page. We cover retrenchment. It's been almost 6 month's and Non of my Creditors has been paid. Where does this leaves me. All I hear is we are still compiling information as per the Insurance which is Western they clearly needs to speed things up as this people's credit rating they messing with. I would not recommend people to go this route and rather make their own arrangements withh ALL Creditors.

0
Replies (1)
DebtSafe
DebtSafe's reply03 Dec 2019, 12:12
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team

Best regards,