MM
Makhado M

1 reviews | Active since Aug 2019

20 Jan 2021, 18:34

Debtsafe is aDebtunsafe and Scrupulous company

I enquired about Debt review from debt safe and the consultant on the phone was supposed to clarify the information for me. She asked me to sene her my ID copy so that she does a credit check and I ended up being put on debt review. My life has been seriously impacted and I have reported this company at the NCR, and they are dealing with it. I didn’t even submit my proof of income or payslip, how do they put me on debt review if I didn’t even sign a form? This company is run by ************ staff and they are desperate to ruine people’s lives, please to anyone please don’t give these people any information even if they say they want to check your credit with the credit Bereu they will end up listing you on debt review without your knowledge. I’m told you must be employed and have a salary to qualify, I have non, I’m self employed and I lost income due to covid, I was only enquiring because I needed info so I’m asking myself, how did they list me, if I never signed their forms, no produce proof of income or payslip? Do not trust thee people

0
Replies (1)
DebtSafe
DebtSafe's reply21 Jan 2021, 11:09
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team