EL
Elizma L

1 reviews | Active since Sept 2021

29 Sept 2021, 11:48

Debtsafe are the worst

Debtsafe is the worst. I am trying for so long to get a withdrawal letter from them. They simply hang up on me. I also ask my lawyer to look into it. They are the worst. Don't ever go to debtsafe. I've paid off most of my accounts myself, have paid up letters for proof. They flagged me. All I want is a withdrawal letter from them.

0
Replies (1)
DebtSafe
DebtSafe's reply30 Sept 2021, 09:53
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Teamç

Best regards,