Debtsafe

Good day

I would like to share my experience with Debtsafe. I started paying my accounts through debt review in 2015. Every year the payment was increased with 10%, without notifying me. I didn't complain about that, for as I knew that my creditors will be paid. Although, I never received statements, unless I ask for it. Minimum reply to my emails and they hardly ever answered their phones. Every month there was a new relationship manager. I was so confused that I never knew who to talk to. The worst experience of my life was when I eventually went to a lawyer to look at my situation, I then realized that my car was double the amount outstanding than the original buying price in 2015. None of my other accounts were even paid off in the last 6 years, in fact it was nearly twice the original amount as in 2015. I then found out that none of my interest rates were negotiated. I was paying through my neck and struggled to keep up with their payment every month. PLEASE! Debtsafe is NOT transparent with their clients on personal accounts and you wait forever to get any documentation out of them. They are really not trustworthy and do not care about anyone, but themselves.