DEBT SAFE IS THE WORST COMAPNY TO DEAL WITH.

Good day all,

I am totally disgusted with the service I received. I am highly in debts and needed help I approached Debt safe thinking will be able to help me. But I got such terrible service from their consultant Jankie Smit who is no longer with them, she was always absent never responding to my mails and answering my calls. So I advised them I don’t want to proceed and please cancel ON CALL. I EVEN SENT THE CANCELLATION FORM TO HER NOW THERES NOTHING ON HER MAIL AND I HAVE CHANGED JOBS ,SO I DONT HAVE THE COPY OF THE MAIL.......Of which to only find out I am listed as under debt review now because they failed to pay attention to my query. I took this query to the team leader Melissa Smal who is even more dum and did not acknowledge the wrong that was done by her agents and said I did not cancel. Whose fault is it if your consultant didn’t do her job??? I was advised that they cannot remove the debt review till all my debts are paid as they already issue the (17.2) form. THIS IS NOT MY FAULT!!!!!!!!!!!!!!

Now I got debited from FNB for R6000 when I who said that my debt review was cancelled and removed?????????????what the hell is going on?????? but guess I am still reflecting under debt review on TransUnion /xds/Experian...please correct this nowwwwwwwwwwwwwww!!!!!!!!!!!!!!!!!!