Debt Safe has treated me unfairly and dishonestly

Debt Safe has treated me unfairly and dishonestly, i am lodging a complaint against the company and I have already demanded they remove an alert on my report as I am no longer under debt counselling review with them.

I am now forced to engage directly with all providers as i have been handed over now. Debt Safe cancelled my debt review without warning or notifying me, 3 months into the process of debt review, at no point when i started or going through debt review did they explain that this may happen and nor have they explained to-date why this cancellation happened. I paid them for attorney fees the first 2 months to get a court order, yet all providers confirm that there was no court order granted nor did they agree to the new terms of reduced payments. Debt Safe need to refund me all costs incurred for services not provided i.e all attorney fees and their so called admin for ensuring i am under debt review.

All of a sudden I could not get hold of them after the cancellation of my debt review nor have they acknowledged above complaint i sent to them on email to demand answers and my refund. I intend on taking this further with whatever governing body that oversees their practice as they need to answer for their conduct and refund my money. had i not opted to go wit them, I would be in a much better financial position even though my payment would be behind, as that is much better than the situation i am in now.