JB
Jerome B

1 reviews | Active since Aug 2021

19 Sept 2021, 21:00

Debt review never cancelled..

Good evening helopeter . I cancelled my debt review in 2015. To date it was never cancelled and it's still on my name.. They never cancelled the debt review please assist me..

0
Replies (1)
DebtSafe
DebtSafe's reply20 Sept 2021, 08:43
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Teamç

Best regards,