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Palesa M

1 reviews | Active since Jul 2020

11 Sept 2021, 19:54

Couldn't fullfil promises

I registered with them by 2020 after they debited my money twice without paying for my debt as they didn't evrn pay me back they declared me as over-indebited and flagged me and under debt review while i pulled out by 2020 now i can't do anything and soo far i paid most of my accounts but still it says indebted and flagged can you please remove me as you didn't pay my accounts as i got calls from them while registered with you.

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Replies (1)
DebtSafe
DebtSafe's reply13 Sept 2021, 08:35
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Teamç

Best regards,