Confused

Good day I've been going through a financial slap because my child needed extra money for her education as she did not do well at her current studies. So I couldn't pay for 2 Months but I paid this month and I made and arrangements to pay R2000 a week to cover the arrears. And it's accepted by the Financial office but know the Guy of Absa keeps on coming to my house he even told the people at home he is there to Repossess my vehicle and was not home I contacted Tumiso and we spoke but the Guy came again and know when I try to contact them from the number I use I am blocked. But when I use the other no the message is relayed. I just want the truth as to I can make decisions please. Even if the answer is not what I want please just respond please... Other then this debtsafe has been great I really recommend them they are really star quality