Complain about the services I get

Hello I've started using this company last year. So I really appreciate the lady Keitumetse keep up doing the good work, really appreciated 👌👌. My concern is you guys to give me the new relationship manager, cause as for Randy she's forever not available, so I'm tired of the poor service. Please please I've tried to send emails but not luck. This is very bad I'm not happy at all. I an agent issue at hand so the relationship manager is not available,..