1 reviews | Active since Jun 2016
Branches not offering assistance to Customers on Debt review
<p>HI There,</p> <p>Can some one tell me what to do when I want to pay directly by myself my loan account that was put on debt review about a year ago.</p> <p>In fact, the Debt counsellor is no longer helping me but I am able to make all payments directly</p> <p>when I visited the branches in order to make payment, the consultants were unable to help me, refering me the legal department.</p> <p>where is that legal department? and what is heir email address?</p> <p> </p>
Good day,
I sent you an e-mail to your e-mail address that is available as I will need more information in order to assist you.
I cannot pick you up on our system with the information you have supp****.
The information you require regarding the legal department you can request it from the creditor directly, I am unable to supply you with any information as you did not specify the creditor or Debt Counsellor.
Please respond to the e-mail I sent and I will gladly assist further.
Thank you.
Kind Regards / Vriendelike Groete,
Roxanne de Klerk
Operational Manager
Good day,
I sent you an e-mail to your e-mail address that is available as I will need more information in order to assist you.
I cannot pick you up on our system with the information you have supp****.
The information you require regarding the legal department you can request it from the creditor directly, I am unable to supply you with any information as you did not specify the creditor or Debt Counsellor.
Please respond to the e-mail I sent and I will gladly assist further.
Thank you.
Kind Regards / Vriendelike Groete,
Roxanne de Klerk
Operational Manager