SS
Sibusiso S

1 reviews | Active since Sept 2019

16 Sept 2019, 17:56

Beware

Beware people.... Getting in touch with debtsafe was the worst decision I made. Not once did I miss my payments to them but after 10 months of using them I lost my vehicle, now during the last days of that process when my creditors were really coming down on me I called really desperate to hear what the relationship manager had to say, but to no avail, always unavailable. Look at how they respond even to bad reviews about them. Word of advice.... Think long and hard before you waste your money and financial life because they will do one over you.

0
Replies (1)
DebtSafe
DebtSafe's reply17 Sept 2019, 09:56
Official
Good day,
 
Please note, DebtSafe will no longer respond to queries listed on the Hello Peter platform.
 
In an effort to improve our service, we have updated the MyDebtSafe Client Portal. MyDebtSafe will now allow for quicker responses and more efficient resolving of client issues. Please find the instructions to request a call back or to escalate an issue on MyDebtSafe:
 
Step *: Navigate to www.mydebtsafe.co.za
Step *: Login with your username and password.
Step *: Navigate to "My Relationship Manager" in the top menu bar.
Step *: On the left select “Create” to create a query.
Step *: Fill in the fields, click "Send".
 
Kind Regards,
The DebtSafe Team