1 reviews | Active since Jun 2018
Bad service
I am appalled with how they conduct business. they are not transparent and they expect their customers to assume things. the last time I had an issue with them, they assisted but little did I now that they were omitting things that I should have known.
Good day Jeanette,
We are truly regretful that you have not experienced the transparency that we strive to deliver to all our clients. We have escalated this matter to our Operational Manager - she will contact you to make sure you receive complete clarity on any and all concerns you still have.
We intend to have this issue resolved within the next 48 hours and trust that we can resolve this together with you as promptly as possible.
If you have any further queries, please do not hesitate to contact us by; emailing *** (please include your ID number in the subject line) or calling ***
Kind regards
The DebtSafe Team
Good day Jeanette,
We are truly regretful that you have not experienced the transparency that we strive to deliver to all our clients. We have escalated this matter to our Operational Manager - she will contact you to make sure you receive complete clarity on any and all concerns you still have.
We intend to have this issue resolved within the next 48 hours and trust that we can resolve this together with you as promptly as possible.
If you have any further queries, please do not hesitate to contact us by; emailing *** (please include your ID number in the subject line) or calling ***
Kind regards
The DebtSafe Team