MW
Marlize W
1 reviews | Active since Sept 2012
02 Aug 2023, 15:19
BAD CUSTOMER SERVICE TO A NEW CUSTOMER
I keep on phoning but no response!
It is now Day 2 to speak to you but you just dont call me back. I have sent an email yesterday for you to phone me but it never happens. I phoned at 09 this morning you said you will phone back. I phoned now at 15:00 and still they said they will phone me back!!!
I am dissapointed in my relationship manager Randy!
And when I ask to speak to someone the lady drops the call!!!
You hang on for hours before someone picks up the phone.
This is poor customer service!!!
This is terrible!!!
Helpful (0)
Replies (1)0
Replies (1)DebtSafe's replyOfficial
04 Aug 2023, 09:06Good day.
Thank you very much for your inquiry.
I see that the consultants have communicated with you.
Kind regards.
Thank you very much for your inquiry.
I see that the consultants have communicated with you.
Kind regards.
DebtSafe's reply04 Aug 2023, 09:06
Official
Good day.
Thank you very much for your inquiry.
I see that the consultants have communicated with you.
Kind regards.
Thank you very much for your inquiry.
I see that the consultants have communicated with you.
Kind regards.
