Always changing RM and not get problems solved

I have now been a with Debtsafe for a couple of years. My original Relationship Manager was Marinda Calitz. After running in to a problem with Wesbank earlier this year regarding incorrect payments from Debtsafe to Wesbank. This account was now in arrears. I had decided to phone Marinda to try and find the problem and a possible solution. I was then told that Marinda was now a manager and that Anne-Marie Uren was now my Relationship manager. She had promised me that she would look into the problem. 2 months went by and Wesbank had sent a new mail to inform me of the arreas on the account which has now increased to almost R9000. I had forwarded this email to Anne-Marie. With no respones I phone Debtsafe 11 times trying to get hold of Anne-Marie. When I finally got hold of Anne-Marie. She informed me that she was no longer my Relationship Manager. I was then contacted by Nadia Louwrens. She was my new manager. She was the first person to look into the problem and had informed me that she would keep me updated. 2 weeks after this conversation she had phoned me to inform me of the situation that most creditors was not being paid according to the payment plans. Now 2 and a half weeks later. I had just phoned Debtsafe and was informed that Nadia no longer works there. Now I am without a relationship manager, without the problems being resolved. This is pathetic service. If i do not contact debtsafe I will never know what is happening with my account. I would not recommend debtsafe to anybody!!!