DRS using Debts Review Service for extorsion

Item: Debt Restructuring Services
Rating: 1
Author: Frank S

Mafungwashe Letticia Mayile ID Nr *** 084 I hereby declare under oath that I am on debt review initiated by myself and DRS, the debt counsellor which I have approach for help. My debt counsellor (DRS) had mislead me and distort the debt restructuration service into an extra financial burden in the following manner: DRS did not disclose or explain me about any service fees payable to them monthly by myself, which we could negotiate or agree upon from the beginning, making this a hidden cost. DRS did not conduct an affordability assessment as requested by section 86(6)(a) of the national credit Act. DRS did not provide me with a monthly statement showing debts paid on my behalf and the respective amount paid as well as the remaining balance owed to each creditor On numerous occasions, I had creditors part of the debt review program, calling me, claiming that they haven’t been paid. When I started asking questions about payments made on my behalf and remaining balances, they starting to refuse me access to their premises, always referring me to Management while the very same person that helped me from the beginning, will now ask me to make another appointment to speak to a so-called management that I never met or never had to deal with. I then decided on 24 Feb 2016 to withdraw from this debts review agreement which started on 19/05/2015. Even after serving DRS with my voluntary withdrawal letter, which they accepted and issued me with a form 17-4, they still proceeded with 2 extra monthly deductions from my bank account **********ly using a photocopy of my Bank Card. On 14 May 2016, I had to use the help of a friend posing as new customer seeking to get on board with DRS in order to get access to their office to claim my extra two monthly payments of R4000 each, whichthey helped themselves with from my Bank account. Up until this date, they haven’t refunded me yet. Based upon this treatment I endured so far, I am making this representation to the Court to deal with the matter in the prescribed way, and to rescind the debt review order as it only put extra financial burden on, seeing that DRS is only using this process for enrich themselves without any consideration of the consumer’s well-being. Furthermore, the circumstances motivating my decision to seek debts review service have also changed for the better, so I can pay my creditors directly by myself and for myself as from this point further. Ml Mayile. Furthermore, when I went to caoitec bank to make payment of my account, no consultant could help me. they simply say that this account is handed over as I am on debt review so I cannot pay directly my account, and that only throug DRS that I can pay it. That is why I start seeking help Please help me.

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