KM
Kay M

1 reviews | Active since Nov 2020

05 Nov 2020, 08:00

Unconsented representation

I received a call from a Debt Counsellor named Obed Gwamure called to negotiate on behalf of Consumer, he was rude and unprofessional. He raised his voice and threw insults, saying that I am uninformed and I should go do my homework. Consumer confirmed that she is not under Debt Review and she has not given them consent to negotiate on her behalf.

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Replies (1)
DebtMap
DebtMap's reply14 Jul 2021, 22:10
Official
Dear Kay
We are sorry to hear about your ordeal, kindly note that we always endeavour to act in a professional manner at all times.  Our responsible senior staff will handle this matter and provide you with feedback. However, the consumer in question app**** for Debt Counselling with us as we are in possession of the required NCR Form 16 & the requisite particular.

Best regards,