ML
Maryna L

1 reviews | Active since Nov 2009

27 Jan 2021, 09:45

Communication and Service Very Poor

No two way communication. I cannot get anybody to respond to any of my concerns/queries. Nobody answers the phone most of the times. I joined them because of Solidarities recommendation. What a mistake. I am highly frustrated with my situation but nobody cares to sort it out. Leaving me stuck in a situation I cannot get out of...

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Replies (2)
Debtgrip Pty Ltd
Debtgrip Pty Ltd's reply14 Oct 2022, 08:03
Official
The clearance certificate has been issued , but not quick enough according to the clients  expectations. We had to wait for all the paid up letters to proceed.
Debtgrip Pty Ltd
Debtgrip Pty Ltd's reply14 Oct 2022, 08:04
Official
The client transferred from another DC and as a result, some of his balances were incorrect. The matter has been resolved.