Uncooperative and no communication s****s at allllll

Wish i had an option of 0 stars. Useless in communication and never ever gets answers. After 4 years of Payments and being a paying client i am suddenly back where i started they constantly claim to have not enough workers. Wellll get some more. U can sent a 100000 emails and u shoukd be lucky to have a reply in maybe 6months time. I have never met people less helpful than this company. I am getting myself legal help aswell as assistance from other companies