MB
MPUME B
1 reviews | Active since Aug 2018
11 May 2022, 13:24
HORRIABLE CUSTOMER SERVICES!
hi
I have sent an email with the paid up letters from my creditors on the 11/04/2022 to this email address: *** I contacted the company the same day to confirm the email address.
I was advised that my Status will be updated within or after 21 days and I will receive the certificate through email.
When I call they tell me the lady who received my email will call me to date no one has called me.
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Debtco Group's replyOfficial
11 May 2022, 14:07Good day Mpume Buthelezi,
We apologize for the frustration, unfortunately, April has a ridiculous amount of public holidays, while DebtcoGroup was working , unfortunately the courts don't.
We have corresponded and escalated your request twice, since you alerted us. Your normal consultant does not work with legal matters, as such their systems are not able to communicate since its the incorrect department. In future please send your email to ***
We apologize for the frustration, unfortunately, April has a ridiculous amount of public holidays, while DebtcoGroup was working , unfortunately the courts don't.
We have corresponded and escalated your request twice, since you alerted us. Your normal consultant does not work with legal matters, as such their systems are not able to communicate since its the incorrect department. In future please send your email to ***
Debtco Group's reply11 May 2022, 14:07
Official
Good day Mpume Buthelezi,
We apologize for the frustration, unfortunately, April has a ridiculous amount of public holidays, while DebtcoGroup was working , unfortunately the courts don't.
We have corresponded and escalated your request twice, since you alerted us. Your normal consultant does not work with legal matters, as such their systems are not able to communicate since its the incorrect department. In future please send your email to ***
We apologize for the frustration, unfortunately, April has a ridiculous amount of public holidays, while DebtcoGroup was working , unfortunately the courts don't.
We have corresponded and escalated your request twice, since you alerted us. Your normal consultant does not work with legal matters, as such their systems are not able to communicate since its the incorrect department. In future please send your email to ***