BM
Basil M

1 reviews | Active since Jun 2022

28 Jun 2022, 17:04

Debtco Group Not treating customers fairly

Been waiting for 2 months for clearance certificate and every time I call theres some excuse to be given a copy of clearance certificate or the progress of of it keeps changing with the amount of days. Have spoken to Nobambo and Rukaya and not getting help.

0
Replies (4)
Debtco Group
Debtco Group's reply28 Jun 2022, 22:33
Official
Good evening Sir, 

Apologies for the frustration. Once the client supplies all the paid up letters,, our legal team then petitions the court to clear your name.  We will get a time-line and revert to you 
BM
Basil M's update29 Jun 2022, 13:45
Reviewer Update
I have supp**** all paid up letters two months back hence my calls weekly to retrieve the clearance letter because it was promised it will be sent after confirmation received that everything is in order .

Regards
BM
Basil M's update11 Jul 2022, 12:58
Reviewer Update
Can I get feedback or the promised calls regarding my issue please?
Debtco Group
Debtco Group's reply03 Aug 2022, 11:30
Official
Good day sir, we trust you are satisfied that the delay has been with the credit bureau and your clearance was done in due time by DebtcoGroup