ZM
Zolani M
1 reviews | Active since Jan 2024
30 Jan 2024, 13:27
Debt review flag
I have been waiting and patient for too long I sent a complaint to you but you have not rep**** to my complaint As i have mentioned i will take further actions if this issue is not resolved within 24 hours and yet you have not rep**** to my mail.
The flag is still reflecting and i have paid you long time, i need this to be resolved ASAP
Your resopnce will be highly appreciated
Helpful (0)
Replies (10)0
Replies (10)
Debtco Group's replyOfficial
30 Jan 2024, 13:52Good day Zolani,
Please advise which email address was used to lodge a complaint?
From our end, we have not received any information on the three email addresses. We would however gladly assist you with your query.
Kindly email the date you joined DebtcoGroup as well as your ID number to *** in order to draw your file. Kind regards
DebtcoGroup
Please advise which email address was used to lodge a complaint?
From our end, we have not received any information on the three email addresses. We would however gladly assist you with your query.
Kindly email the date you joined DebtcoGroup as well as your ID number to *** in order to draw your file. Kind regards
DebtcoGroup
Debtco Group's reply30 Jan 2024, 13:52
Official
Good day Zolani,
Please advise which email address was used to lodge a complaint?
From our end, we have not received any information on the three email addresses. We would however gladly assist you with your query.
Kindly email the date you joined DebtcoGroup as well as your ID number to *** in order to draw your file. Kind regards
DebtcoGroup
Please advise which email address was used to lodge a complaint?
From our end, we have not received any information on the three email addresses. We would however gladly assist you with your query.
Kindly email the date you joined DebtcoGroup as well as your ID number to *** in order to draw your file. Kind regards
DebtcoGroup
ZM
Zolani M's updateReviewer Update
01 Feb 2024, 07:02It is not about the email address its about me telling you to remove the flag i paid you long time for withdrawal and you still emailing me back and forth instead of doing what is required.. I have been communicating with you telepjonically instead you gave me NCR number to call whole of December knowing NCR is closed.
For the last time DEBT CO remove this flag or i will make sure i flood your company name in all socials if tgats what you need me to do in order for you to take me serious
I wrote this on the 30th and i still see the flag.. Attend to this now i am sick and tired of you and your incompetence claoliming to assist people yet you dragging them down
For the last time DEBT CO remove this flag or i will make sure i flood your company name in all socials if tgats what you need me to do in order for you to take me serious
I wrote this on the 30th and i still see the flag.. Attend to this now i am sick and tired of you and your incompetence claoliming to assist people yet you dragging them down
ZM
Zolani M's update01 Feb 2024, 07:02
Reviewer Update
It is not about the email address its about me telling you to remove the flag i paid you long time for withdrawal and you still emailing me back and forth instead of doing what is required.. I have been communicating with you telepjonically instead you gave me NCR number to call whole of December knowing NCR is closed.
For the last time DEBT CO remove this flag or i will make sure i flood your company name in all socials if tgats what you need me to do in order for you to take me serious
I wrote this on the 30th and i still see the flag.. Attend to this now i am sick and tired of you and your incompetence claoliming to assist people yet you dragging them down
For the last time DEBT CO remove this flag or i will make sure i flood your company name in all socials if tgats what you need me to do in order for you to take me serious
I wrote this on the 30th and i still see the flag.. Attend to this now i am sick and tired of you and your incompetence claoliming to assist people yet you dragging them down
Debtco Group's replyOfficial
01 Feb 2024, 11:15Zolani
Did you send your paid up letters ?
If so, a status update is requested and can only be done by the credit beauros clearing your name - THIS PART IS NOT IN Debtco Group Control. Neither is the NCR holidays!
Please advise when you submitted your paid up letters
Did you send your paid up letters ?
If so, a status update is requested and can only be done by the credit beauros clearing your name - THIS PART IS NOT IN Debtco Group Control. Neither is the NCR holidays!
Please advise when you submitted your paid up letters
Debtco Group's reply01 Feb 2024, 11:15
Official
Zolani
Did you send your paid up letters ?
If so, a status update is requested and can only be done by the credit beauros clearing your name - THIS PART IS NOT IN Debtco Group Control. Neither is the NCR holidays!
Please advise when you submitted your paid up letters
Did you send your paid up letters ?
If so, a status update is requested and can only be done by the credit beauros clearing your name - THIS PART IS NOT IN Debtco Group Control. Neither is the NCR holidays!
Please advise when you submitted your paid up letters
ZM
Zolani M's updateReviewer Update
01 Feb 2024, 12:25What are the paid up letters for when i withdrawed from debt review and paid your withdrawal fee and you provided me with a 17. Form tell me what are the paid up letters for
Your incompitence is costing me and you not doing your job
Your incompitence is costing me and you not doing your job
ZM
Zolani M's update01 Feb 2024, 12:25
Reviewer Update
What are the paid up letters for when i withdrawed from debt review and paid your withdrawal fee and you provided me with a 17. Form tell me what are the paid up letters for
Your incompitence is costing me and you not doing your job
Your incompitence is costing me and you not doing your job
Debtco Group's replyOfficial
01 Feb 2024, 12:31It is not stated in your hello peter review what you paid for, thus asking the question. We also asked the question regarding email address in order to track the communication- which you did not provide. We are not *********** asking relevant questions
Our office will be in touch.
Our office will be in touch.
Debtco Group's reply01 Feb 2024, 12:31
Official
It is not stated in your hello peter review what you paid for, thus asking the question. We also asked the question regarding email address in order to track the communication- which you did not provide. We are not *********** asking relevant questions
Our office will be in touch.
Our office will be in touch.
Debtco Group's replyOfficial
01 Feb 2024, 12:40Zolani, apologies if you interpret the capital letters as shouting, it was merely an attempt to highlight what is in and beyond our control.
We reject the notion that our company adds to suicides and strenuously advise you not to slander our company on any social media platforms as this is against the law, and factually incorrect.
The withdrawal form was issued, however you have a responsibility to service your own debt with your creditors
We reject the notion that our company adds to suicides and strenuously advise you not to slander our company on any social media platforms as this is against the law, and factually incorrect.
The withdrawal form was issued, however you have a responsibility to service your own debt with your creditors
Debtco Group's reply01 Feb 2024, 12:40
Official
Zolani, apologies if you interpret the capital letters as shouting, it was merely an attempt to highlight what is in and beyond our control.
We reject the notion that our company adds to suicides and strenuously advise you not to slander our company on any social media platforms as this is against the law, and factually incorrect.
The withdrawal form was issued, however you have a responsibility to service your own debt with your creditors
We reject the notion that our company adds to suicides and strenuously advise you not to slander our company on any social media platforms as this is against the law, and factually incorrect.
The withdrawal form was issued, however you have a responsibility to service your own debt with your creditors
ZM
Zolani M's updateReviewer Update
01 Feb 2024, 13:26I need the debt review flag removed from my profile, you seem to care a lot about your image and not of the consumers and their reports with debt review flag that is still reflecting on my wife and i credit profile, you are now putting my life on hold
What was the purpose of issuing the 17.2 form if you are not going to follow process to remove the flag it is more than 3 months waiting on you to update my profile.
What was the purpose of issuing the 17.2 form if you are not going to follow process to remove the flag it is more than 3 months waiting on you to update my profile.
ZM
Zolani M's update01 Feb 2024, 13:26
Reviewer Update
I need the debt review flag removed from my profile, you seem to care a lot about your image and not of the consumers and their reports with debt review flag that is still reflecting on my wife and i credit profile, you are now putting my life on hold
What was the purpose of issuing the 17.2 form if you are not going to follow process to remove the flag it is more than 3 months waiting on you to update my profile.
What was the purpose of issuing the 17.2 form if you are not going to follow process to remove the flag it is more than 3 months waiting on you to update my profile.
ZM
Zolani M's updateReviewer Update
01 Feb 2024, 13:29Your last statement is irrelevant obviously i will make my own arrangements to pay accounts, what i want from you is to remove the debt review flag that i paid to withdraw and you provided a rejection letter(17.2) form for and tell me why you failing to do update
ZM
Zolani M's update01 Feb 2024, 13:29
Reviewer Update
Your last statement is irrelevant obviously i will make my own arrangements to pay accounts, what i want from you is to remove the debt review flag that i paid to withdraw and you provided a rejection letter(17.2) form for and tell me why you failing to do update
ZM
Zolani M's updateReviewer Update
01 Feb 2024, 13:38You still have a nerve of doing back and forth on the same platform where you expect people to trust you and use your services and you are not answering me regarding my query you are doing selective answering, you answer what you want and not what i need to be sorted which is DEBT REVIEW FLAG
Are you attending to to the removal of the flag with the bureau so i can see what to do
You are very ***********
Are you attending to to the removal of the flag with the bureau so i can see what to do
You are very ***********
ZM
Zolani M's update01 Feb 2024, 13:38
Reviewer Update
You still have a nerve of doing back and forth on the same platform where you expect people to trust you and use your services and you are not answering me regarding my query you are doing selective answering, you answer what you want and not what i need to be sorted which is DEBT REVIEW FLAG
Are you attending to to the removal of the flag with the bureau so i can see what to do
You are very ***********
Are you attending to to the removal of the flag with the bureau so i can see what to do
You are very ***********
Debtco Group's replyOfficial
01 Feb 2024, 13:59Zolani
Our CEO has been in contact with you telephonically as such we will continue engaging with you on that platform
Our CEO has been in contact with you telephonically as such we will continue engaging with you on that platform
Debtco Group's reply01 Feb 2024, 13:59
Official
Zolani
Our CEO has been in contact with you telephonically as such we will continue engaging with you on that platform
Our CEO has been in contact with you telephonically as such we will continue engaging with you on that platform