A
Alfred

1 reviews | Active since Oct 2023

12 Sept 2024, 08:18

....

My experience the with Debtco Group company. Was, in my own words. Very Bad. I dealt with a lady in the company called Ms or Mrs Claudia.

She had No, & very bad communication skills to show interest dealing with a client's matters & wellbeing regarding any concerns you may have, ask or... I've lost money while being under their so called "care". Even after reporting the matter to them, being under their "care" as their "client". They had & showed no interest dealing with the matter when brought to their attention. They rather quickly brushed it off & cancelled me with them like i never existed as their client. Evevn after i've been trying to call & messaging them. No interest, until I found a way of contacting the company. Was then referred to another lady as a "manager" Ms or Mrs Rykeya, & I think she's from the legal department. Promised me that she will herself deal & investigate the matter & get back to....

Guess what?! She was gone, & not answering my calls or messages. And then went to another company after doing my own research how to deal with this matter myself, regarding having lost my money.

I found another company, & needed documents from Debtco Group... You put one & one together how that went with them

Not a company to be trusted!!!

0
Replies (1)
Debtco Group
Debtco Group's reply12 Sept 2024, 13:42
Official
Good day Alfred,
We can confirm that you were contacted electronically via email. Furthermore, as per the recorded telecon, you confirmed that you have all the necessary documents in your possession.
We are at a loss as to how we can assist if we have already done so.

Debtco Group