Based on recent customer reviews, Debt Therapy is widely praised for guiding clients through debt review with patience, professionalism, and clear communication. Customers consistently mention named consultants such as Stacey Van der Berg, Justine Fritz, and Rozanne Smile for going the extra mile, providing transparent updates, and helping clients reach a debt free milestone. A recurring theme is the humane and supportive approach during financial stress. However, some clients raise concerns about unanswered WhatsApp messages, lack of follow up, and inconsistent statement amounts, suggesting communication gaps with certain debt counsellors.
NPS Score
66
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Debt Therapy
How is Debt Therapy rated on Hellopeter?
Hellopeter has tracked Debt Therapy across 155 reviews. Debt Therapy hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Debt Therapy? Write a review to help others decide.
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2022
Excellent customer service
⭐⭐⭐⭐⭐ I honestly cannot say enough good things about my experience with Debt Therapy. Starting a debt free journey can be overwhelming, but having the right support makes such a huge difference. I had the pleasure of dealing with Abigail, and she has been nothing but professional, patient and supportive throughout my journey. She has always been willing to assist, answer my questions and make sure I understand Thank you, Abigail, and the Debt Therapy team, for the excellent service and for being part of my journey towards financial freedom. I'm truly grateful.
1 reviews | Active since Jun 2022
Excellent customer service
⭐⭐⭐⭐⭐ I honestly cannot say enough good things about my experience with Debt Therapy. Starting a debt free journey can be overwhelming, but having the right support makes such a huge difference. I had the pleasure of dealing with Abigail, and she has been nothing but professional, patient and supportive throughout my journey. She has always been willing to assist, answer my questions and make sure I understand Thank you, Abigail, and the Debt Therapy team, for the excellent service and for being part of my journey towards financial freedom. I'm truly grateful.
1 reviews | Active since Sept 2026
Thank You Debt Therapy and Special Thanks to Kyaura Buhler
I would like to say a big thank you to Debt Therapy as a company for the excellent service over the past 3 months. My husband Winston Van Schalkwyk and I, Elzano Van Schalkwyk, have been on a very difficult journey to get out of debt review, with many highs and lows. Bayport has now settled all our accounts, including our vehicle which we almost lost. A very special and personal thank you must go to Kyaura Buhler, also known as Ky. She went above and beyond for us. She managed to get prescription letters for my other accounts and she spotted reckless lending, and got accounts written off from companies who exploit people like me under debt review. She never lost her passion and determination and was constantly working on our file. Thanks to her hard work, we will finally get our clearance certificate. If it wasn't for Ky, this would not have been possible. We are so, so grateful. Thank you Debt Therapy, and thank you Ky! Elzano Van Schalkwyk
1 reviews | Active since Sept 2026
Thank You Debt Therapy and Special Thanks to Kyaura Buhler
I would like to say a big thank you to Debt Therapy as a company for the excellent service over the past 3 months. My husband Winston Van Schalkwyk and I, Elzano Van Schalkwyk, have been on a very difficult journey to get out of debt review, with many highs and lows. Bayport has now settled all our accounts, including our vehicle which we almost lost. A very special and personal thank you must go to Kyaura Buhler, also known as Ky. She went above and beyond for us. She managed to get prescription letters for my other accounts and she spotted reckless lending, and got accounts written off from companies who exploit people like me under debt review. She never lost her passion and determination and was constantly working on our file. Thanks to her hard work, we will finally get our clearance certificate. If it wasn't for Ky, this would not have been possible. We are so, so grateful. Thank you Debt Therapy, and thank you Ky! Elzano Van Schalkwyk
1 reviews | Active since Feb 2023
ALL is well
⭐⭐⭐⭐ I would like to express my sincere appreciation to Debt Therapy for the assistance and support I received throughout my debt review journey. A special thank you to Justine Fritz and Stacey Van Der Berg, as well as the entire Debt Therapy team, for your patience, professionalism and continued support throughout the process. You were always willing to assist, respond to my queries and guide me through the different stages when I needed clarity. Debt review can be a long and sometimes challenging process, so having people who remain responsive and helpful makes a significant difference. I particularly appreciate the assistance provided during the final stages of the process and in obtaining my clearance certificate. Thank you for helping me reach this important financial milestone and for the role you played in getting me to the point where I could finally close this chapter. I would gladly recommend Debt Therapy to anyone who genuinely needs assistance managing their debt and is prepared to commit to the debt review process. Thank you again to Justine, Stacey and the entire Debt Therapy team.
1 reviews | Active since Feb 2023
ALL is well
⭐⭐⭐⭐ I would like to express my sincere appreciation to Debt Therapy for the assistance and support I received throughout my debt review journey. A special thank you to Justine Fritz and Stacey Van Der Berg, as well as the entire Debt Therapy team, for your patience, professionalism and continued support throughout the process. You were always willing to assist, respond to my queries and guide me through the different stages when I needed clarity. Debt review can be a long and sometimes challenging process, so having people who remain responsive and helpful makes a significant difference. I particularly appreciate the assistance provided during the final stages of the process and in obtaining my clearance certificate. Thank you for helping me reach this important financial milestone and for the role you played in getting me to the point where I could finally close this chapter. I would gladly recommend Debt Therapy to anyone who genuinely needs assistance managing their debt and is prepared to commit to the debt review process. Thank you again to Justine, Stacey and the entire Debt Therapy team.
1 reviews | Active since Jun 2026
Grateful
I would highly recommend Debt Therapy to anyone seeking professional debt counseling and financial guidance. Their team is knowledgeable, supportive, and always willing to go the extra mile to assist me. From the start, the process was handled with professionalism, transparency, and care. They took the time to explain every step clearly and provided practical solutions tailored to my financial situation. Their excellent communication and commitment to helping me regain financial stability made a challenging situation much easier to manage. Thank you to the entire Debt Therapy team for your outstanding service, dedication, and support. Your assistance has made a significant difference, and I am truly grateful for the positive impact you have had on my financial journey.
1 reviews | Active since Jun 2026
Grateful
I would highly recommend Debt Therapy to anyone seeking professional debt counseling and financial guidance. Their team is knowledgeable, supportive, and always willing to go the extra mile to assist me. From the start, the process was handled with professionalism, transparency, and care. They took the time to explain every step clearly and provided practical solutions tailored to my financial situation. Their excellent communication and commitment to helping me regain financial stability made a challenging situation much easier to manage. Thank you to the entire Debt Therapy team for your outstanding service, dedication, and support. Your assistance has made a significant difference, and I am truly grateful for the positive impact you have had on my financial journey.
1 reviews | Active since Mar 2025
Great service from Stacey Van Der Berg
Great service from Stacey Van Der Berg. After weeks of struggling to get my name cleared and my then DC failing to answer emails or take calls, Stacey stepped in and made sure my issue is resolved. I am very happy with Stacey’s service and will definitely recommend Debt Therapy to other clients because of her service. I hope she continues this level of amazing service and show all the other DCs how to properly manage clients and exceed their expectations. Review by: Tshepiso Sebela
1 reviews | Active since Mar 2025
Great service from Stacey Van Der Berg
Great service from Stacey Van Der Berg. After weeks of struggling to get my name cleared and my then DC failing to answer emails or take calls, Stacey stepped in and made sure my issue is resolved. I am very happy with Stacey’s service and will definitely recommend Debt Therapy to other clients because of her service. I hope she continues this level of amazing service and show all the other DCs how to properly manage clients and exceed their expectations. Review by: Tshepiso Sebela
1 reviews | Active since Jan 2013
An absolutely amazing team
Over the past 4 years, my experience with Debt Therapy has been nothing short of excellent. Stacey Van der Berg and Justine Fritz have been absolutely fantastic throughout my journey. Even over December holidays, they did not hesitate to answer my questions and provide the support I needed. Their patience and clear communication made a stressful situation much easier to manage. I am grateful to the Debt Therapy team and would definitely recommend their services to anyone who needs help taking control of their debt!
1 reviews | Active since Jan 2013
An absolutely amazing team
Over the past 4 years, my experience with Debt Therapy has been nothing short of excellent. Stacey Van der Berg and Justine Fritz have been absolutely fantastic throughout my journey. Even over December holidays, they did not hesitate to answer my questions and provide the support I needed. Their patience and clear communication made a stressful situation much easier to manage. I am grateful to the Debt Therapy team and would definitely recommend their services to anyone who needs help taking control of their debt!
1 reviews | Active since May 2016
Best Experience
What an amazing experience with Debt Therapy. Rozanne Smile, Stacey Van der Berg and Justine Fritz were the best. Always willing to assist, set my mind at ease and going the extra mile with providing information and feedback. Always delivering with a smile and laughing at my stupid jokes. Would 100% recommend. Well done ladies. You are stars!!
1 reviews | Active since May 2016
Best Experience
What an amazing experience with Debt Therapy. Rozanne Smile, Stacey Van der Berg and Justine Fritz were the best. Always willing to assist, set my mind at ease and going the extra mile with providing information and feedback. Always delivering with a smile and laughing at my stupid jokes. Would 100% recommend. Well done ladies. You are stars!!