Mismanagement of funds. Applicant Number: ***

I owe a balance of R638 you deducted a R9800 from my account and I have rent to pay and food to buy and I am getting no joy from you to assist me I went to the bank today and they couldn't reverse the money. you people have mismanaged my money I have also found out that you have never made payment to one of my account and I still owe them almost R60 000 how does this work you are here to assist us but you are creating more problems.