GV
Gerda V
1 reviews | Active since Feb 2024
14 Feb 2024, 10:10
Worts ever service
I do not even want to give a star, they do not even deserve a 1 star. I have paid up all my outstanding debt in 2021 and still not Clearance certificate. It has been 3years since my last payment to them and yet still no clearance certificate. I have been on hold now for almost 3weeks and the only thing they do is creating ticket after ticket and closing ticket after ticket and yet NO CLEARANCE CERTIFICATE!!!! they are terrible. I would advise if you are ever under debt review do not use them because apparently even if you paid up all your outstanding debt you will be under debt review forever!!!!!!
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Debt Rescue's replyOfficial
14 Feb 2024, 11:20Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply14 Feb 2024, 11:20
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team