MB
Michael B
1 reviews | Active since Jun 2022
03 Nov 2023, 13:08
Worst experience!
Worst experience ever! They're quick to take you on board but there customer service is pathetic!!!! I've constantly been harassed by creditors, sent messages but nothing done about it! ALL documentation has been sent but I'm receiving threatening emails stating that the court application will be terminated! I've sent every damn document requested yet every month I receive a threatening email from debt rescue! I will never recommend debt rescue!
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Replies (2)MB
Michael B's updateReviewer Update
03 Nov 2023, 13:24The agreed amount changed 3 months later! Customer service is extremely poor!
MB
Michael B's update03 Nov 2023, 13:24
Reviewer Update
The agreed amount changed 3 months later! Customer service is extremely poor!
Debt Rescue's replyOfficial
06 Nov 2023, 13:40Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply06 Nov 2023, 13:40
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team