JN
Jessica N
1 reviews | Active since Aug 2014
27 Mar 2021, 14:55
Worst Experience
Worst experience - my account is not being paid or paid after 3 months, I settle accounts and provide them with settlement letters and they still pay these accounts. They do not assist in getting refunds. Imagine the both of us are unemployed and we having to deal with lawyers letters as Debt Rescue hasn't been making payments for 3 months. Whenever you send emails response received is we will get back to you in 10 days... and no response. I asked for settlement balances on my outstanding accounts and no response. Almost seems like they trying to tie a client down to ensure they get admin costs.
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Replies (1)Debt Rescue's replyOfficial
29 Mar 2021, 09:22Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Debt Rescue's reply29 Mar 2021, 09:22
Official
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team.
